There are many aspects of Reed & Mackay’s culture which go to make up our unique environment. Maintaining and strengthening the culture is part of our everyday working life and underpins much of our corporate ethos. We strive to create an enjoyable and safe working environment where staff can excel. We recognise our staff as our most important asset and employee welfare is a key objective that is linked to the company’s unique culture and values.

Our values underpin the behaviours that make us who we are, a business with integrity and a business that cares.

Entrepreneurial Spirit – At Reed & Mackay we’re not afraid to be different. We don’t follow. We are dynamic, creative and we stand out from the crowd. We communicate without criticism, learn from past experiences and aim to change people’s lives for the better.

Care – We treat others as we would want to be treated ourselves, demonstrating compassion and empathy, going out of our way to promote equal opportunity and protect the well-being of colleagues.

Passion – We love what we do. We are energetic, take responsibility and achieve extraordinary results. We inspire customers with our entrepreneurial spirit and are passionate about our exceptional levels of service.

Fun – We enjoy what we do. We share stories and successes, engage with each other with banter and laughter and avoid taking ourselves too seriously. We keep smiling even when facing adversity.

We welcome, grow, and celebrate the extraordinary; it is our mission to emanate our values across the globe encompassing a variety of perspectives and a commitment to our people that everyone matters. We seek to be inclusive and diverse, creating a working environment where everyone is appreciated and encouraged to thrive. We have developed objectives against four main pillars that act as the foundation of our approach in this area; Human Rights; Talent Development; Wellbeing; and Employee Engagement. More information on these can be found in our Sustainability & Responsible Business Report (5).

Our Recruitment Policy ensures a transparent and fair process for all internal and external candidates, and our Homeworking and Agile Working Policies recognise that such working practices benefit the company and employees alike.

As a responsible employer Reed & Mackay offers competitive pay and benefits in all our markets, always paying at least the minimum wage rate applicable under local laws. We promote employee wellbeing through a range of benefits (6) including, an Employee Assistance Programme; Private Health Insurance; Group Income Protection; Short & Long-Term Disability Insurance; Pension; flexible Annual Leave allowance exceeding statutory entitlement; accommodation of flexible working requests.

Reed & Mackay is fully committed to the development of a diverse workforce which reflects the communities we work in. We provide equal opportunities for all employees and prospective employees through recruitment, training and promotions. Our Employee Handbook identifies codes of conduct related to Health & Safety, Equity, Dignity at Work and Ethical Conduct, and there are management approved policies for Health & Safety; Corporate Social Responsibility; and Equity, Diversity & Inclusion, which sets out our zero tolerance to discrimination and harassment. We will not discriminate because of age, disability, race, religion or belief, gender, sexual orientation, marriage or civil partnership status, gender reassignment, pregnancy, or maternity, ethnic or national origin, educational background, or socio-economic status. All staff must adhere to our codes of conduct and company policies.

We are committed to ensuring inclusion and accessibility for employees and job applicants with disabilities, ensuring they are able to participate equitably in comparison to employees who do not have a disability. This includes, but is not limited to, providing reasonable adjustments.

We take the wellbeing of employees seriously. In addition to our Health & Safety Policy we have launched a Menopause Policy; trained Mental Health First Aiders across the business; provided support pathways for staff and training to line Managers on how best to support their teams; and supported staff with wellbeing initiatives including “walk and talk” sessions, articles and training resources.

Reed & Mackay nominates official charities that the company supports through various fundraising activities and community volunteering events to help engage our employees. Our ‘Day for a Day’ policy allows employees to take a day of paid leave each year to volunteer with a charity or organisation which promotes positive social or environmental benefits.